MICE Management

MICE Management

1 Introduction to Business Travel

  1. History and Evolution
  2. Needs of a Business Traveler
  3. ICT in Business Travel: An Overview
  4. Business Tourism and Leisure Tourism
  5. Corporate Travel Management
  6. Service Quality Issue in Business Travel

2 Meetings

  1. History and Evolution of Meetings
  2. Types of Meetings
  3. Types of Meeting Planners
  4. Responsibilities of Meeting Planners
  5. ICT application in Meetings

3 Incentive Travel

  1. The Concept
  2. Incentive Travel Organizers
  3. Issues in Incentive Travel
  4. Incentive Travel Plannersโ€™ Checklist
  5. India as an Incentive Travel Destination

4 Convention Management I

  1. Significance of Convention
  2. Convention Venue
  3. PCO and their Responsibilities
  4. Sponsors
  5. Process of Convention Planning

5 Convention Management II

  1. Operation: On-Site Management
  2. Providing Services for the Convention
  3. Safety and Security
  4. Challenges

6 Convention Management III

  1. Post Convention Meeting
  2. Evaluation
  3. Post Convention Behavior
  4. Key Models and Techniques
  5. Benchmarking and Post Convention Tasks
  6. Importance of Uncontrollable Factors
  7. Internal Appraisal and Review

7 Event Management

  1. The Event Concept
  2. Managing the Event
  3. Job Opportunities in the Event Management Sector
  4. Skills required to be a Successful Event Manager

8 Expositions, Exhibitions and Trade Shows

  1. A Conceptual Understanding
  2. Purpose of Expositions, Exhibitions, and Trade Shows
  3. Responsibilities of Show Manager/Organizer/Producer
  4. Vendors and Attendees

9 Travel Fairs and Marts

  1. Nature, Scope, and Functions of Travel Fair and Marts
  2. Benefits of Travel Fairs and Marts
  3. International Trade Fair Berlin (ITB)
  4. World Tourism Mart (WTM)
  5. Pacific Asia Travel Association (PATA) Travel Mart
  6. South Asia Travel and Tourism Exchange (SATTE)

10 Organizations Promoting MICE

  1. International Congress and Convention Association (ICCA)
  2. Convention Promotion Bureaus
  3. Role of Ministry of Tourism in Developing MICE in India
  4. India Convention and Promotional Bureau (ICPB)
  5. Indian Trade Promotion Organization (ITPO)

11 Logistics Management-Travel and Hospitality

  1. Hospitality and MICE Travel
  2. Travel and Transport Arrangement
  3. Registration: Guest Pass Security and Ticket Pickup
  4. Tours and Excursions

12 ICT Applications In MICE

  1. Advantages of implementing ICT
  2. Factors Affecting ICT Application
  3. Use of ICT in MICE
  4. Tele Conferencing
  5. Video Conferencing – Webinar

13 Marketing of MICE

  1. The MICE Business Marketing
  2. Importance of MICE Marketing
  3. MICE Marketing
  4. Sectors involved in MICE Marketing
  5. India Convention Promotion Bureau and Its Role in MICE Marketing

14 MICE Operations-Case Study

  1. Planning
  2. Pre Sales Operations
  3. Costing
  4. Making a Proposal to the Client
  5. Execution of On-ground Services
  6. Checklist for a Successful Event

15 Entrepreneurship in MICE Business

  1. An Entrepreneur in MICE Business
  2. Entrepreneurial Journey: An Overview
  3. Shared Leadership
  4. Marketing/Business Promotion