Marketing for Managers

Marketing for Managers

1 Introduction to Marketing

  1. The Meaning of Marketing
  2. The Marketing Mix
  3. The Marketing Strategy

2 Marketing in a Developing Economy

  1. Relevance of Marketing in a Developing Economy
  2. Areas of Relevance
  3. The Relevance of Social Marketing
  4. The Role of Marketing in Relation to Some Selected Sectors

3 Marketing of Services

  1. The Concept of Service
  2. Reasons for Growth of the Service Sector
  3. Characteristics of Services
  4. Elements of Marketing Mix in Service Marketing

4 Planning Marketing Mix

  1. The Elements of the Marketing Mix
  2. The Place of the Marketing Mix in Marketing Planning
  3. The Relationship between Marketing Mix and Marketing Strategy
  4. The Concept of Optimum Marketing Mix
  5. Marketing Mix – Some Specific Situations

5 Market Segmentation

  1. The Concept of a Market
  2. The Concept of a Segment
  3. Market Segmentation versus Product Differentiation
  4. Benefits and Doubts about Segmentation
  5. Bases for Segmentation
  6. Selection of Segments

6 Marketing Organisation

  1. Principles of Designing an Organisation
  2. What is a Marketing Organisation?
  3. The Changing Role of Marketing Organisation
  4. Considerations Involved in Designing the Marketing Organisation
  5. Methods of Designing the Marketing Organisation
  6. Organisation of Corporate Marketing

7 Marketing Research and its Applications

  1. The Context of Marketing Decisions
  2. Definition of Marketing Research
  3. Purpose of Marketing Research
  4. Scope of Marketing Research
  5. Marketing Research Procedure
  6. Applications of Marketing Research
  7. Marketing Research in India

8 Determinants of Consumer Behaviour

  1. Importance of Consumer Behaviour for Marketers
  2. Types of Consumers
  3. Buyer versus User
  4. A Model of Consumer Behaviour
  5. Factors influencing Consumer Behaviour
  6. Psychological Factors
  7. Personal Factors
  8. Social Factors
  9. Cultural Factors

9 Indian Consumer Environment

  1. Demographic Characteristics
  2. Income and Consumption Characteristics
  3. Characteristics of Organisational Consumers
  4. Geographic Characteristics
  5. Market Potential
  6. Socio-cultural Characteristics

10 Models of Consumer Behaviour

  1. Levels of Consumer Decisions
  2. Process of Decision-Making
  3. Types of Purchase Decision Behaviour
  4. Stages in the Buyer Decision Process
  5. Models of Buyer Behaviour

11 Product Decisions and Strategies

  1. What is a Product?
  2. Types of Products
  3. Marketing Strategy for Consumer and Industrial Products
  4. Product Line Decision
  5. Diversification

12 Product Life Cycle and New Product Development

  1. The Product Life Cycle Concept
  2. Marketing Mix at Different Stages
  3. Options in Decline Stage
  4. New Product Development Strategy

13 Branding and Packaging Decisions

  1. Brand Name and Trade Mark
  2. Branding Decisions
  3. Advantages and Disadvantages of Branding
  4. Selecting a Brand Name
  5. Packaging
  6. Legal Dimensions of Packaging

14 Pricing Policies and Practices

  1. Determinants of Pricing
  2. Role of Costs in Pricing
  3. Pricing Methods
  4. Objectives of Pricing Policy
  5. Consumer Psychology and Pricing
  6. Pricing of Industrial Goods
  7. Pricing over the Life-cycle of the Product
  8. Nature and Use of Pricing Discounts
  9. Product Positioning and Price
  10. Non-Price Competition

15 Marketing Communications

  1. How Communication Works?
  2. The Promotion Mix
  3. Determining the Promotion Mix
  4. The Promotion Budget

16 Advertising and Publicity

  1. How Advertising Works?
  2. Types of Advertising
  3. Role of Advertising
  4. Advertising Expenditure-Indian Scene
  5. Advertising Management
  6. Setting Advertising Objectives
  7. Developing Advertising Copy and Message
  8. Selecting and Scheduling Media
  9. Measuring Advertising Effectiveness
  10. Coordinating with Advertising Agency
  11. Publicity

17 Personal Selling and Sales Promotion

  1. Role of Personal Selling
  2. Types of Selling Jobs
  3. The Selling Process
  4. Sales Promotion
  5. Sales Promotion Objectives
  6. Planning Sales Promotion
  7. Towards Promotional Strategy

18 Sales Forecasting

  1. What is a Sales Forecast?
  2. How to Prepare a Sales Forecast?
  3. Product Sales Determinants
  4. Approaches to Sales Forecasting
  5. Methods of Forecasting
  6. Status of Forecasting Methods Usage
  7. Relating the Sales Forecast to the Sales Budget and Profit Planning

19 Distribution Strategies

  1. Importance of Channels of Distribution
  2. Alternative Channels of Distribution
  3. Role of Middlemen in Indian Economy
  4. Selecting an Appropriate Channel
  5. Physical Distribution Tasks

20 Managing Sales Personnel

  1. Selling and Sales Management
  2. Recruitment and Selection of Salesman
  3. Training of Sales Personnel
  4. Motivating the Sales Personnel
  5. Controlling the Sales Personnel

21 Marketing and Public Policy

  1. Impact of Government Control on Product Decisions
  2. Impact of Government Control on Pricing Decisions
  3. Impact of Government Control on Promotional Decisions

22 Cyber Marketing

  1. What is Cyber Marketing
  2. Cyber Marketing and the Conventional Marketing
  3. Cyber Marketing Model
  4. The Nature of Cyber Marketing
  5. Limitations of Cyber Marketing
  6. Attracting Traffic to the Internet Site